As part of a recent list of regulatory updates, the FSA now requires that businesses governed by its rulings must use mobile-call recording in order to remain compliant.
While this may seem like an unfair encroachment by the FSA, in reality mobile-call recording will be a real benefit to various companies for a number of reasons. Here are just a few examples of how the new regulations will work in favour of your business.
During the current economic climate there has been increased pressure on businesses to justify the amount of money they are investing in their IT infrastructure. The latest research carried out by – the world’s leading IT research and advisory company – Gartner has outlined advice for IT managers to help reduce their costs without compromising their communications.
New mobile and data recording deadline looming, says Daisy Group plc
Daisy Group plc, a leading unified communications provider, is warning Financial Services Authority (FSA) regulated firms to act fast before new rules on mobile call recording come into force this year.
Whilst in the past, organisations in sectors such as healthcare, financial services and government were legally obliged to record calls on fixed lines, it’s only since the technology has developed that the Financial Services Authority (FSA) has widened the net to include mobile recordings.